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Frequently Asked
Quick answers to what our customers ask most often.
Standard shipping arrives in 3“5 business days (free on orders over $50). Express ships in 1“2 business days for a $9.95 flat fee. International orders take 7“14 business days.
We offer a no-questions-asked 30-day return window on unopened items. Opened products can be returned within 14 days if you experienced an adverse reaction — we'll cover return shipping.
Yes. Every formula is Leaping Bunny certified, 100% vegan, and free from parabens, sulfates and phthalates.
Absolutely. Click "Chat on WhatsApp" or book a 15-minute virtual consultation with one of our beauty editors — both are complimentary.
Yes — we partner with select spas, salons and concept stores worldwide. Use the form above and select "Wholesale & B2B" and our team will reach out within 48 hours.
You'll receive a tracking link by email within 24 hours of dispatch. You can also log into your account → Orders to track in real time.
Still have questions? Chat with us on WhatsApp →